We pride ourselves on making big, hard, heavy blocks. The downside is that they are big, hard, heavy blocks. International shipping, except for larger school orders, is typically by air freight and expensive.
Our charges are based exactly on International Shipping costs as set by the postal service or UPS plus a small fee for packing and handling. Customers are welcome to use their own methods of shipping of so desired. We ship our toy blocks as "Gifts," but we ship cubes and craft parts as general merchandise. We will accept returns of unused blocks in like new condition from addresses outside the US, but we will not refund shipping costs either from us to you or from you to us. We will refund amounts for broken or damaged blocks as evidenced by clear sharp photographs. However, damages to blocks during shipping are the responsibility of the shipping authorities and may require you to (1) to show that the parcel was damaged when it arrived, and (2) to save the shipping materials pending an investigation. We will not refund amounts for which the shipping authority is responsible though we will do everything possible to expedite your claim. With the Postal Services, it is your responsibility to make damage claims or claims for merchandise that does not arrive. If you wish us to purchase insurance we will do so at cost.
We welcome inquiries from schools and will help you arrange shipping and cutoms arrangements.
Many countries may add brokerage fees and VAT to deliveries, and customers should be prepared to pay levies, fees and taxes according to local laws. As these laws vary widely, we can offer no guidance as to amounts. We do not charge for them in advance, and you should be prepared to pay them upon delivery.
Feel free to contact us regarding shipping costs by specifying your specific interests and using the "Contact Us" link at the top of the page. We will be happy to make estimates of the total costs.